Skip to human support A person is one tap away
Need someone right now? Choose the voice that feels easiest. You never have to complete the guide first.
Immediate danger or a life-threatening emergency? Call 911 now.Call 911
98 Hero helps you compare support. We do not answer these calls. Each organization sets its own privacy, record and safety rules.
The Open Line
Choose the voice you can trust. One choice reveals three starting points. You can change direction at any time.
OUTSIDE NYPD Independent or external support, including programs created specifically for NYPD members. NYPD RESOURCE A service operated directly by the department for eligible members and families. 01 An officer or trained peer Someone who understands the job. Your next connection Choose the easiest way to start. You can ask about privacy, records and exceptions before sharing details.
COPLINE Independent of police departments
Who answers Trained, vetted retired law-enforcement officers
Who it serves Active and retired law enforcement and families
Availability 24/7
Cost No-cost hotline What happens next? A retired officer answers and listens. COPLINE describes its confidentiality practices on its website; review them before sharing.
Information checked September 2026 POPPA Active Officer Helpline Independent, NYPD-focused program
Who answers Trained NYPD peer officers
Who it serves Active uniformed NYPD members
Availability 24/7
Cost Call to confirm What happens next? A peer listens and can help connect you with additional support. Ask what is documented and what privacy exceptions apply before you begin.
Information checked September 2026 New York Law Enforcement Assistance Program Independent New York nonprofit
Who answers First-responder peers and culturally competent clinicians
Who it serves New York first responders and families
Availability Contact directly; not an emergency line
Cost Ask when connecting What happens next? Call for critical-incident support, peer connection, clinician referrals or information about Post Critical Incident Seminars.
Information checked September 2026 Choose a different person 02 A licensed professional Care for stress, trauma, sleep, mood, alcohol or relationships. Your next connection Choose the easiest way to start. You can ask about privacy, records and exceptions before sharing details.
FINEST CARE Northwell clinical program for NYPD
Who answers Mental-health professionals, including psychologists and psychiatrists
Who it serves Uniformed NYPD members
Availability 24-hour telephone counseling
Cost Northwell describes care as no cost What happens next? Call to discuss what you need and connect with assessment, therapy, psychiatric care or medication support.
Information checked September 2026 Code Green Campaign Resource Directory Independent directory
Who answers Individual listed providers—not Code Green
Who it serves First responders seeking culturally informed care
Availability Self-directed directory
Cost Varies by provider What happens next? Search a self-maintained directory, then verify licensing, availability, cost and law-enforcement experience directly with the provider.
Information checked September 2026 FindTreatment.gov Federal treatment locator
Who answers Individual treatment providers
Who it serves People in the United States seeking mental-health or substance-use care
Availability Online directory
Cost Varies by provider What happens next? Search by location and service, then contact a provider to confirm law-enforcement experience, insurance, cost and appointment availability.
Information checked September 2026 Choose a different person 03 A chaplain or spiritual counselor Faith-based or nonreligious pastoral support. Your next connection Choose the easiest way to start. You can ask about privacy, records and exceptions before sharing details.
NYPD Chaplains Unit NYPD department program
Who answers An NYPD chaplain
Who it serves NYPD members seeking spiritual or pastoral support regardless of faith or belief
Availability Contact directly
Cost Department resource What happens next? A chaplain can offer personal, spiritual, moral or nonreligious pastoral support. Ask what privacy rules and exceptions apply.
Information checked September 2026 NYPD Employee Assistance Unit NYPD department program
Who answers NYPD peer counselors
Who it serves NYPD members, family members and retirees
Availability 24/7
Cost Department resource What happens next? A peer counselor listens and can connect you with clinical, financial, legal, spiritual or other support. Ask what is documented and what exceptions apply.
Information checked September 2026 New York Law Enforcement Assistance Program Independent New York nonprofit
Who answers First-responder peers and culturally competent clinicians
Who it serves New York first responders and families
Availability Contact directly; not an emergency line
Cost Ask when connecting What happens next? Call for critical-incident support, peer connection, clinician referrals or information about Post Critical Incident Seminars.
Information checked September 2026 Choose a different person 04 Family or retiree support A path for the people beside the officer and life after service. Your next connection Choose the easiest way to start. You can ask about privacy, records and exceptions before sharing details.
COPLINE Independent of police departments
Who answers Trained, vetted retired law-enforcement officers
Who it serves Active and retired law enforcement and families
Availability 24/7
Cost No-cost hotline What happens next? A retired officer answers and listens. COPLINE describes its confidentiality practices on its website; review them before sharing.
Information checked September 2026 POPPA Retiree Helpline Independent, NYPD-focused program
Who answers POPPA retiree-support staff and peers
Who it serves Retired NYPD officers, including those outside New York
Availability Contact directly
Cost Call to confirm What happens next? The retiree program offers peer support and help finding resources near you.
Information checked September 2026 NYPD Employee Assistance Unit NYPD department program
Who answers NYPD peer counselors
Who it serves NYPD members, family members and retirees
Availability 24/7
Cost Department resource What happens next? A peer counselor listens and can connect you with clinical, financial, legal, spiritual or other support. Ask what is documented and what exceptions apply.
Information checked September 2026 Choose a different person 05 Help me choose Compare three starting points without telling us what happened. Your next connection Choose the easiest way to start. You can ask about privacy, records and exceptions before sharing details.
COPLINE Independent of police departments
Who answers Trained, vetted retired law-enforcement officers
Who it serves Active and retired law enforcement and families
Availability 24/7
Cost No-cost hotline What happens next? A retired officer answers and listens. COPLINE describes its confidentiality practices on its website; review them before sharing.
Information checked September 2026 NYPD Employee Assistance Unit NYPD department program
Who answers NYPD peer counselors
Who it serves NYPD members, family members and retirees
Availability 24/7
Cost Department resource What happens next? A peer counselor listens and can connect you with clinical, financial, legal, spiritual or other support. Ask what is documented and what exceptions apply.
Information checked September 2026 FINEST CARE Northwell clinical program for NYPD
Who answers Mental-health professionals, including psychologists and psychiatrists
Who it serves Uniformed NYPD members
Availability 24-hour telephone counseling
Cost Northwell describes care as no cost What happens next? Call to discuss what you need and connect with assessment, therapy, psychiatric care or medication support.
Information checked September 2026 Choose a different person Stand beside them
You do not need perfect words. Start directly and stay present: “I've noticed you haven't seemed like yourself. I care about you. Do you want to talk—or should we call someone together?”
01 Ask and listen Use what you have noticed. Listen without judgment, lecturing or trying to solve everything.
02 Offer two choices Call a peer together, or connect with a counselor or clinician. Keep the next step manageable.
03 Take suicide concerns seriously Ask directly about suicide. If there is immediate danger, call 911. Otherwise use 988 and the dedicated crisis pathway.
Open Suicide & Crisis Support Words to start
Use your own—or borrow these. “I've been carrying more than I can handle, and I need someone to listen.” “I'm not sure what I need. Can you help me choose a next step?” “I'm worried about another officer and need guidance.” Looking for something specific?
Browse every support resource. Use the full directory when you want to compare department, New York and nationwide programs by need and availability.
Open the complete directory Ask before you begin. Peer, clinical and chaplain programs do not all follow the same privacy or reporting rules. Ask what is confidential, what is documented and what exceptions apply. This is general information, not legal advice.
98 Hero provides general information and connections to outside resources. It is not a medical or mental-health provider, therapist, crisis line or emergency service, and it does not diagnose conditions or replace professional care. Resource listings are provided for convenience and do not constitute an endorsement. Availability, eligibility, costs, confidentiality and privacy practices are determined by each outside organization and may change.
If someone is in immediate danger, call 911 . For suicide or mental-health crisis support in the United States, call 988 or text 988 .
HOW 98 HERO WORKS PRIVACY 
Crisis support